SURVEYSTER is designed to help service providers deliver exceptional customer, product and brand experience.
SURVEYSTER monitors your customers transactions, retrieves feeback at every meaningful touchpoint, collects their reflection in real-time and provide you with insights for you to take actions on things that matters
How it works
New product? New feature? SURVEYSTER will help you know what customers like and what they dislike, what they entertain, and what makes them big fans of your brand and services.
Are your agents behaving well? Are they knowledgable?Do they meet customers expectatons? Never wait till your customer complain, meassure your customers satisfaction in realtime and let them give their feedback in the best way they can
Are you spending your time and money monitoring your agents responses to your customers? On your branches look and feel? Are you providing best customer experience on your digital touchpoints? Let your team focus on what matters and let SURVEYSTER get you the insights you need to elevate your bussiness.
SURVEYSTER is designed to easily integrate with your systems, so you can offer a complete experience while knowing all data that matters. By integrating with other systems your insights can also be enriched for more streamlined reports and analytics.
SURVEYSTER understands that every bussiness is unique, it was built with a unique data model that can be tailored for your very own needs. With clear representation of your data, we make it easier for you to analyse it properly, provding a precise set of customers to be targeted in real-time. SURVEYSTER data models will enable service providers to make data-driven decisions, also it improves the response rate and accuracy of collected responses.
SURVEYSTER provides dashboards that contains visualizations automatically updated with most current data collected in real-time. Dashboards that can be tailored to meet your bussiness goals.
SURVEYSTER engine with its smart campaign manager will let you choose who to target, when to target, what to ask and what to collect. With its fullfilment manager it will let you set predefined actions based on responses, while it encourages customers to respond with its rewarding egine.
SMS, email, phone, app or chat bot, SURVEYSTER will help you reach your audience in the most efective way and through the most reliable channel
SURVEYSTER is a great way to engage with your target audience
